**Effective Date:** 7th September 2026 **Last Updated:** 7th September 2026 Welcome to **Gritora**. These Terms and Conditions ("**Terms**") govern your access to and use of the Gritora mobile application, website, services, features, content, and related platforms collectively referred to as the "**Service**". The Service is operated by **[Legal Entity / Company Name]** ("**Gritora**", "**we**", "**us**", or "**our**"). By downloading, installing, accessing, registering for, or using Gritora, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, you must not access or use the Service. --- ## 1. About Gritora Gritora is a digital learning and self-evaluation platform designed to help users improve their knowledge through educational content, quizzes, multiple-choice questions, explanations, learning activities, progress tracking, rankings, and related features. Gritora is intended primarily for **learning, practice, knowledge assessment, and self-improvement**. Unless explicitly stated otherwise, Gritora does not provide formal academic qualifications, professional certifications, examination results, or guarantees of success in any academic, professional, employment, licensing, or certification examination. --- ## 2. Eligibility You may use Gritora only if you are legally permitted to enter into an agreement under the laws applicable to you. If you are under the age at which you can independently consent to digital services in your country or jurisdiction, you may use Gritora only with the consent and supervision of a parent or legal guardian. Parents and legal guardians are responsible for supervising the use of Gritora by minors under their care. We may introduce additional age restrictions for particular features where required by law or where we consider such restrictions appropriate for user safety. --- ## 3. User Accounts Certain features of Gritora may require you to create or maintain a user account. Registration may include authentication using: - Mobile phone number; - One-Time Password ("OTP"); - Email address; - Supported third-party authentication providers; or - Other authentication methods made available by Gritora. You agree to provide accurate, current, and complete information when creating and maintaining your account. You are responsible for: - Maintaining the security of your account; - Protecting your authentication credentials and OTPs; - Ensuring that your contact information remains accurate; - Preventing unauthorized access to your device or account; and - Informing us promptly if you suspect unauthorized use of your account. You must not share OTPs, authentication codes, or other security credentials with another person. We are not responsible for losses arising from unauthorized access resulting from your failure to reasonably protect your account or device. --- ## 4. One Account Per User Unless otherwise permitted by Gritora, each individual should maintain only one personal account. You must not create multiple accounts for the purpose of: - Manipulating rankings or leaderboards; - Circumventing restrictions; - Obtaining unfair advantages; - Artificially increasing points, achievements, or statistics; - Impersonating another person; or - Abusing promotional or reward mechanisms. We may merge, restrict, suspend, or remove duplicate or fraudulent accounts. --- ## 5. Educational Content Gritora may provide educational materials including, but not limited to: - Multiple-choice questions; - Answers; - Explanations; - Hints; - Learning notes; - Categories; - Topics; - Assessments; - Scores; - Statistics; - Progress indicators; - Leaderboards; and - Related educational resources. We take reasonable efforts to maintain the quality and accuracy of educational content. However, educational material may occasionally contain errors, omissions, outdated information, differing interpretations, or inaccuracies. You should independently verify information where accuracy is important. --- ## 6. Educational Purpose Only The content available through Gritora is provided primarily for **educational and informational purposes**. Gritora should not be considered a substitute for professional advice. Unless explicitly stated otherwise, content provided through the Service does not constitute: - Legal advice; - Medical advice; - Financial advice; - Investment advice; - Tax advice; - Professional certification advice; - Employment advice; or - Any other regulated professional advice. Users should consult appropriately qualified professionals where professional advice is required. --- ## 7. No Guarantee of Examination or Professional Success Gritora may contain educational material relating to academic subjects, professional examinations, certifications, entrance examinations, technology, privacy, security, law, finance, business, or other areas of knowledge. Use of Gritora does not guarantee: - Passing any examination; - Receiving any certification; - Admission to any educational institution; - Employment; - Promotion; - Professional competence; - Regulatory approval; or - Any particular academic or career outcome. Scores obtained within Gritora are intended primarily for learning and self-assessment unless expressly stated otherwise. --- ## 8. Question and Answer Accuracy Some questions may involve subjects where: - Rules or regulations change over time; - More than one interpretation may exist; - Professional bodies update official guidance; - Examination syllabi change; - Technology evolves; or - Context affects the correct answer. Where Gritora content relates to an external certification, examination, regulatory framework, legislation, professional body, or educational institution, you should refer to the official source for authoritative and current information. Unless expressly stated, Gritora is not affiliated with, endorsed by, sponsored by, or officially connected with any third-party examination body, certification provider, regulator, educational institution, or trademark owner referenced within educational material. --- ## 9. Scores, Points, Achievements, and Leaderboards Gritora may provide features such as: - Points; - Scores; - Streaks; - Badges; - Levels; - Achievements; - Rankings; - Leaderboards; and - Other indicators of learning activity. These features are primarily intended to encourage participation, motivation, and learning. Unless we explicitly state otherwise, points, badges, achievements, rankings, or similar digital indicators: - Have no monetary value; - Cannot be exchanged for cash; - Cannot be transferred between users; - Do not represent ownership rights; - Do not constitute financial assets; and - May be changed, recalculated, reset, suspended, or discontinued. We may remove or adjust scores where we reasonably believe that manipulation, automated activity, fraud, technical errors, or abuse has occurred. --- ## 10. Fair Use and Academic Integrity You agree to use Gritora fairly and for legitimate learning purposes. You must not: - Use automated tools or bots to answer questions; - Manipulate scores or rankings; - Exploit technical vulnerabilities; - Reverse engineer scoring mechanisms; - Share answers for the purpose of artificially influencing rankings; - Circumvent limits or restrictions; - Interfere with another user's learning experience; or - Misrepresent your achievements on Gritora. Gritora may use reasonable technical and analytical measures to detect suspicious or abusive activity. --- ## 11. Acceptable Use You agree not to use Gritora in any manner that is unlawful, harmful, fraudulent, abusive, or inconsistent with these Terms. You must not: 1. Attempt to gain unauthorized access to Gritora, another user's account, servers, databases, APIs, or infrastructure. 2. Introduce malware, viruses, ransomware, harmful code, scripts, or automated attacks. 3. Scrape, harvest, copy, or systematically extract content without authorization. 4. Attempt to bypass security measures, rate limits, authentication controls, or access restrictions. 5. Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service except where applicable law expressly permits it. 6. Use bots, scripts, automation, or similar mechanisms to artificially interact with the Service. 7. Use the Service for fraud, harassment, threats, abuse, discrimination, or other unlawful activities. 8. Impersonate another person or organization. 9. Misrepresent your identity, qualifications, achievements, or affiliation. 10. Interfere with or disrupt the availability, performance, or security of the Service. 11. Use Gritora content to create a substantially competing service without our written permission. 12. Violate intellectual property, privacy, confidentiality, or other rights belonging to Gritora or another person. We reserve the right to investigate suspected violations and take appropriate action. --- ## 12. Community and Social Features Gritora may provide community, social, discussion, messaging, comment, profile, sharing, or similar interactive features. When using such features, you must communicate respectfully and must not publish or transmit content that: - Harasses, threatens, intimidates, or abuses another person; - Contains hate speech or discriminatory content; - Exploits or endangers children; - Contains sexually explicit or inappropriate material; - Encourages violence or illegal activity; - Reveals another person's private or confidential information; - Contains spam, scams, deceptive links, or malicious software; - Infringes intellectual property rights; or - Otherwise violates applicable law or these Terms. Gritora may moderate, restrict, hide, or remove content where reasonably necessary to protect users, comply with law, or enforce these Terms. --- ## 13. Child Safety Gritora is committed to maintaining a safe environment for younger users. Any content or activity involving the sexual exploitation, abuse, grooming, trafficking, endangerment, or inappropriate targeting of children is strictly prohibited. We may immediately remove such content, suspend relevant accounts, preserve relevant information where legally permitted, and report suspected illegal activity to appropriate authorities where required by applicable law. Users may report safety concerns using the reporting mechanism available within the application or by contacting us at: **Email:** [child-safety@gritora.com] Additional information may be provided in our **Child Safety Policy**. --- ## 14. User-Generated Content Where Gritora allows users to submit content, including comments, messages, profile information, suggestions, feedback, questions, images, or other materials ("**User Content**"), you retain ownership of your User Content to the extent permitted by law. By submitting User Content, you grant Gritora a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, process, display, and distribute that content solely as reasonably necessary to operate, improve, protect, and provide the Service. You represent that: - You have the necessary rights to submit the content; - The content does not violate applicable law; - The content does not infringe another person's rights; and - The content does not violate these Terms. You remain responsible for your User Content. --- ## 15. Intellectual Property Gritora and its licensors retain all rights, title, and interest in the Service and its associated intellectual property. This may include: - Software; - Application source code; - User interface designs; - Graphics; - Logos; - Branding; - Question databases; - Educational content; - Explanations; - Text; - Audio; - Video; - Illustrations; - Algorithms; - Data structures; - Features; and - Documentation. Except where expressly permitted, you must not copy, reproduce, modify, publish, distribute, sell, license, create derivative works from, or commercially exploit Gritora content without prior written authorization. --- ## 16. Trademarks The name **Gritora**, its logo, visual identity, application design, and related marks may be trademarks or protected intellectual property belonging to Gritora or its licensors. Third-party names, trademarks, logos, certifications, examinations, organisations, and product names referenced within Gritora remain the property of their respective owners. Reference to a third party does not necessarily imply affiliation, sponsorship, or endorsement. --- ## 17. Feedback and Suggestions We welcome feedback, ideas, and suggestions regarding Gritora. If you voluntarily provide feedback, you agree that we may use that feedback to improve, develop, or operate Gritora without an obligation to compensate you. This does not transfer ownership of any unrelated intellectual property belonging to you. --- ## 18. Privacy Your privacy is important to us. Our collection, processing, storage, and use of personal information are described separately in our **Privacy Policy**. By using Gritora, you acknowledge that personal information may be processed as described in the Privacy Policy. The Privacy Policy should be read together with these Terms. --- ## 19. Permissions Depending on the features you use, Gritora may request access to certain device capabilities or information. Such permissions may include notifications, camera access, storage access, or other device capabilities. Where required, permission will be requested through your device or operating system. You may manage many permissions through your device settings, although disabling certain permissions may prevent particular features from functioning correctly. --- ## 20. Notifications Gritora may send: - Learning reminders; - Security notifications; - Account notifications; - Progress updates; - Achievement notifications; - Service announcements; - Feature updates; and - Other relevant communications. Where permitted, you may manage non-essential notifications through application or device settings. Important account, security, legal, or service-related communications may continue to be sent where necessary. --- ## 21. Third-Party Services Gritora may rely on third-party technology and service providers for functions such as: - Authentication; - Cloud hosting; - Databases; - File storage; - Analytics; - Crash reporting; - Performance monitoring; - Push notifications; - Security; - App distribution; and - Other infrastructure services. For example, Gritora may use services provided by **Google Firebase** and other technology providers. Your use of certain third-party services may also be subject to the relevant third party's terms and privacy policies. We are not responsible for third-party services that are outside our reasonable control. --- ## 22. Third-Party Links Gritora may contain links to external websites, resources, articles, documentation, or services. Such links may be provided for convenience or educational reference. We do not necessarily control, endorse, guarantee, or assume responsibility for third-party websites or their: - Content; - Availability; - Security; - Accuracy; - Products; - Services; or - Privacy practices. You access third-party services at your own discretion. --- ## 23. Open-Source Software Gritora may incorporate open-source software packages and third-party libraries. Such components remain subject to their respective open-source licences. Information about applicable open-source licences may be made available through an **Open-Source Licences** section within the application. Nothing in these Terms is intended to restrict rights granted to you under an applicable open-source licence. --- ## 24. Application Stores If you download Gritora through the Apple App Store, Google Play Store, or another application marketplace, your use of the application may also be subject to the relevant platform's terms. The application marketplace is not responsible for providing support for Gritora except to the extent required under its own applicable terms or law. --- ## 25. Availability of the Service We aim to maintain reliable access to Gritora, but we do not guarantee that the Service will always be uninterrupted, error-free, or available. Temporary interruptions may occur because of: - Maintenance; - Software updates; - Infrastructure failures; - Internet or telecommunications issues; - Third-party service failures; - Security incidents; - Technical problems; - Events outside our reasonable control; or - Improvements to the Service. We may modify, suspend, replace, restrict, or discontinue particular features where reasonably necessary. --- ## 26. Updates and Changes to the Application We may periodically update Gritora to: - Introduce new features; - Improve performance; - Correct defects; - Improve security; - Update educational content; - Maintain compatibility; - Comply with legal requirements; or - Improve the overall user experience. Some updates may be required for continued use of the Service. Older versions of the application may eventually become unsupported. --- ## 27. Beta and Experimental Features Certain features may occasionally be released as beta, preview, experimental, or early-access features. Such features may: - Contain errors; - Change without notice; - Be incomplete; - Perform differently from production features; or - Be withdrawn. You use experimental features with the understanding that they may not provide the same reliability as generally available features. --- ## 28. Artificial Intelligence Features Gritora may introduce features supported by artificial intelligence or automated systems. AI-generated or AI-assisted output may occasionally be incomplete, inaccurate, outdated, or inappropriate for a particular context. Where such functionality is provided, users should independently evaluate important information rather than relying exclusively on automated output. AI-generated educational content may also be subject to human review, quality controls, or correction. --- ## 29. Security We use reasonable administrative, organisational, and technical safeguards intended to protect the Service and user information. However, no internet-connected system can guarantee absolute security. You agree not to attempt to test, scan, penetrate, exploit, or bypass Gritora's security mechanisms without our prior written authorization. If you identify a potential security vulnerability, please report it responsibly to: **Email:** [security@gritora.com] --- ## 30. Suspension and Termination We may restrict, suspend, or terminate access to Gritora where we reasonably believe that: - These Terms have been violated; - An account has been compromised; - Fraudulent or abusive activity has occurred; - Security is at risk; - The Service is being misused; - Applicable law requires action; or - Suspension is necessary to protect users, Gritora, or third parties. Where reasonably appropriate, we may provide notice or an opportunity to resolve the issue. Serious violations may result in immediate suspension or termination. --- ## 31. Account Deletion Where supported, you may request deletion of your Gritora account through the application or by contacting us. Account deletion may result in the permanent removal or anonymisation of information associated with your account, subject to: - Applicable legal obligations; - Fraud prevention requirements; - Security requirements; - Legitimate record-keeping requirements; and - Our Privacy Policy. Certain aggregated or anonymised information that no longer identifies you may be retained. --- ## 32. Disclaimer of Warranties To the maximum extent permitted by applicable law, Gritora is provided on an "**as is**" and "**as available**" basis. We do not warrant that: - The Service will always be available; - Every feature will operate without interruption; - All educational content will be error-free; - The Service will meet every user's individual requirements; - Every question or explanation will remain current indefinitely; or - Use of Gritora will produce a particular educational, academic, professional, or financial outcome. Nothing in these Terms excludes warranties or rights that cannot legally be excluded. --- ## 33. Limitation of Liability To the maximum extent permitted by applicable law, Gritora, its owners, affiliates, directors, employees, contractors, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages resulting from your use of or inability to use the Service. This may include loss arising from: - Loss of data; - Loss of opportunity; - Reliance on educational information; - Examination performance; - Business interruption; - Loss of profits; or - Unauthorized account access outside our reasonable control. Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law. --- ## 34. Indemnification To the extent permitted by applicable law, you agree to indemnify and hold harmless Gritora and its affiliates, officers, employees, contractors, and representatives from reasonable claims, losses, damages, liabilities, and expenses arising from: - Your unlawful use of the Service; - Your material violation of these Terms; - Your infringement of another person's rights; or - User Content submitted by you in violation of applicable law or these Terms. This section does not apply where prohibited by applicable consumer protection law. --- ## 35. Changes to These Terms We may update these Terms periodically to reflect: - Changes to Gritora; - New features; - Changes in law; - Security requirements; - Regulatory requirements; or - Changes in our business practices. When material changes are made, we may provide notice through the application, our website, email, or another appropriate communication channel. The updated Terms will indicate the revised **Last Updated** date. Your continued use of Gritora after revised Terms take effect constitutes acceptance of the updated Terms to the extent permitted by law. --- ## 36. Governing Law Unless mandatory laws applicable to you require otherwise, these Terms will be governed by and interpreted in accordance with the **laws of India**. Nothing in these Terms is intended to deprive consumers of mandatory protections available under applicable law. --- ## 37. Dispute Resolution and Jurisdiction We encourage users to contact us first if a concern or dispute arises so that we can attempt to resolve the matter fairly and efficiently. Subject to applicable mandatory consumer protection laws, courts having jurisdiction in **Chennai, Tamil Nadu, India** shall have jurisdiction over disputes arising from or relating to these Terms or the use of Gritora. --- ## 38. Force Majeure We will not be responsible for delay or failure to perform obligations caused by circumstances beyond our reasonable control, including: - Natural disasters; - War; - Civil unrest; - Government action; - Internet disruption; - Telecommunications failures; - Cyberattacks; - Cloud infrastructure failures; - Power failures; - Epidemics or pandemics; or - Other events beyond our reasonable control. --- ## 39. Severability If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary, and the remaining provisions will continue in effect. --- ## 40. No Waiver Our failure to enforce a provision of these Terms on one occasion does not constitute a waiver of our right to enforce that provision or any other provision later. --- ## 41. Assignment You may not transfer or assign your rights or obligations under these Terms without our prior written consent. We may transfer our rights and obligations as part of a corporate restructuring, merger, acquisition, sale, or transfer of the Gritora business, subject to applicable law. --- ## 42. Entire Agreement These Terms, together with the Privacy Policy and any additional policies or terms specifically applicable to particular Gritora features, constitute the agreement governing your use of the Service. --- ## 43. Policies Incorporated into These Terms The following policies, where published, should be read together with these Terms: - **Privacy Policy** - **Child Safety Policy** - **Community Guidelines** - **Acceptable Use Policy** - **Account Deletion Policy** - **Copyright / Intellectual Property Policy** - **Open-Source Licences** If there is a conflict between these Terms and specific terms applicable to a particular Gritora feature, the more specific terms will govern that feature. --- ## 44. Contact Us For questions regarding these Terms or the Gritora Service, please contact: **Gritora** **Operated by:** [Legal Entity / Company Name] **Address:** [Registered / Business Address] **Email:** [support@gritora.com] **Privacy:** [privacy@gritora.com] **Security:** [security@gritora.com] **Child Safety:** [child-safety@gritora.com] **Website:** [https://www.gritora.com] --- ## 45. Acceptance By creating an account, selecting "**I Agree**", downloading the application, or continuing to access or use Gritora, you confirm that you have read, understood, and agreed to these Terms and Conditions. --- **© 2026 Gritora. All rights reserved.**